[2007-10-30] Halloween IT Horror Stories - Managers This Halloween horror story is all about the IT manager who has never been in IT or the IT manager that was the best developer ever.
[2007-10-17] The End of the Storage Business? Where to begin? It's been a long 10 days or so, so this rant may be a tad longer than most. First, I ran off to Aruba with my lovely wife and two little ones for a week.
[2007-10-01] The 4 Pillars of IT Service Management What does ITSM require?